Privacy Policy

Effective Date: 2023-10-01

At Water Damage Restoration Charlotte, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details you submit through our website.

We may also collect non-personal information automatically, including your IP address, browser type, and pages visited on our site.

How We Use Information

We use your information to provide, maintain, and improve our services, as well as to communicate with you.

Your information may also be used for marketing purposes, including sending you promotional materials if you have opted in.

Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files placed on your device that help us understand how you use our site.

You can manage cookie preferences through your browser settings, but this may affect your experience on our site.

Analytics and Third-Party Tools

We may use third-party analytics tools to collect and analyze data about your use of our website.

These tools help us improve our services and user experience, but they may collect data about your online activities over time and across different sites.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep it confidential.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

User Rights

You have the right to access, correct, or delete your personal information at any time.

If you wish to exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically for any changes.

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